Subscriptions Questions and Terms: How do I cancel my VIP subscription order or an individual item? To cancel, please call or email our Customer Support 888-503-2911, 7 Days a week from 9:00 am MST to 5:00 pm MST or email at support@simplesmartscience.com. Once cancelled, you will receive an email from us confirming the cancellation. Please Note: All changes must be made 24 hours before your order is scheduled to ship. How do I delay my Subscribe & Save order? Please call or email our Customer Support 888-503-2911, 7 Days a week from 9:00 am MST to 5:00 pm MST or email at support@simplesmartscience.com. What is the delivery schedule? The Delivery schedule is based on your pre-selected package. For instance, if you purchased the Best Value, 4 bottle option, you will get 4 bottles every 4 months. However, we can set any schedule you prefer. Just tell us, and we'll make it happen. How do I reactivate my VIP Subscriber option? In order to reactive your VIP Subscription, simply email or call us at support@simplesmartscience.com or 888-503-2911. How do I update my credit card information? Please call or email our Customer Support 888-503-2911, 7 Days a week from 9:00 am MST to 5:00 pm MST or email at support@simplesmartscience.com. By selecting the I aggree Subscriber button on our checkout form, you agree that you understand the above and understand how the VIP subscriber program works. This is a subscription program where you will be billed based upon your purchased product package or arranged preferred schedule.